Newcastle Futures are looking for an Employment Advisor!

Could this be the role for you? If you answer yes to these questions, then maybe it is!!

  • Am I approachable and friendly and can I build relationships with others quickly and easily?
  • Can I successfully manage and progress a caseload of customers with varied needs and barriers to getting in to work?
  • Do I have an excellent eye for detail, and most importantly can I write a successful job application?
CH - 19/05/2022


Would you like?

Salary: £21,000 - £24,960 (depending on experience)

Location: Team base Newcastle: working flexibly between various local community venues within the city, team base and home. Advisers manage their own diaries to ensure they are productive and offer a sustainable service.

Hours: Hours are negotiable - post is available full/part-time or job share. A flexi working system is in place (8am-6pm Monday to Friday)       

What’s it like to be on the Newcastle Futures Team?

We believe what matters to our customers should matter to us, so we listen, encourage and support them on their journey. Why? Because we believe in people’s potential, and we also know that everyone needs a little help sometimes.

We understand that people need someone to be a good listener, a motivator as well as able to work with other agencies that can help our customers. We must be empathetic and enthusiastic, able to pick people up on their bad days, helping them see a future, and not give up and celebrate their successes with them.

We are not just providing a personalised employability service; we are helping people to find their right next step and build a better life. We make sure the environment we meet in is comfortable for our customers, which is why we meet in local venues across the city, or if our customers are able to use video calling, telephone, social media and email, we use that too. We often help our customers use the digital route and we do this in ways that ensure the customer grows their abilities and confidence and does not feel excluded.

We have a deep understanding of the barriers and challenges faced when people are out of work and need to access support to find employment, training, or further education, and we can help advise our customers how to navigate the steps to getting what they need.

As a team we are flexible, agile and innovative; working some of the time from home means our team members need to have a good Wi-Fi connection and a comfortable, safe and private area to offer confidential support to customers.

Above all we work as a team; the support of each other is crucial, as only as a team are we truly successful. No one does this job alone, we are always there for one another to share the ups and downs and make every day count, to make sure we add value to our customers’ success.

If you want to know more about us, check out our website: or ring one of the team and ask them what it’s like to work together; we trust each other to give you a warm, honest answer.

Before you apply you might want to meet some of the team on Zoom who can give you an insight into what it is like working for Newcastle Futures and what we will be looking for in your application.

To register for this lunchtime link up on Wednesday 25th May 2022 from 12:15-12:45 please register on our Eventbrite by following this link


This job is initially offered on a fixed term basis for 12 months but may be longer subject to funding and performance.


The closing date for applications is Monday 31/05/2022.

For a full job description and application form visit our vacancies page on:

If you need more information about the job description or you would like an application form to be posted or emailed to you, contact Kelly Leybourne on 07918 704452 or email:

Newcastle Futures Ltd. strives to be a diverse and inclusive place to work, providing equality of opportunity for all. Applications are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.


Newcastle Futures, 1 Cathedral Square, Cloth Market, Newcastle upon Tyne NE1 1EE.